| Our Privacy & Refund Policy | | Print | |
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At Family Eldercare, In-Home Care and Caregiver Services, we are committed to your privacy and value your trust.
We honor the trust you place in Family ElderCare In-Home Care and Caregiver Services, and we are committed to protecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it. Family Eldercare, In-Home Care and Caregiver Services Information We Collect We may collect information (including name, address, telephone number, email address, transaction information, credit card information and date of birth) when you:
Information We Share with Others and Your Privacy Rights We contract with IronStone Bank, Financial Services, to provide the merchant account for our credit card processing. We provide this company with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. IronStone Bank is prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Family Eldercare. Authorize.Net provides our online credit card payment processing. (Revision August 20, 2009) As a leading provider of payment management and risk management services to hundreds of thousands of online businesses around the world, privacy and data protection are of the utmost importance to CyberSource Corporation and its subsidiaries, including Authorize.Net LLC, CyberSource Ltd., CyberSource NI Ltd., CYBS Singapore Pte Ltd., CyberSource K.K., and other subsidiaries (collectively "CyberSource"). This Privacy Statement for CyberSource ("Privacy Statement") details the company's policies with respect to the handling of personally identifiable information ("Information") submitted by the reader of this Privacy Policy ("You") or otherwise collected by CyberSource via the company's website or in the course of providing services to CyberSource's customers. CyberSource will use and disclose Information only in accordance with the terms of this Privacy Statement. To learn more about Authorize.net please click here. Accepted Credit Cards
Visa, MasterCard, American Express, Discover For Refund Inquiries, please contact us at: Family Eldercare, In-Home Care and Caregiver Services To post funds from the merchant's bank account back to the customer's credit card account as a refund for a previous charge transaction, the merchant must submit the transaction ID of the original charge transaction against which the refund is being applied. Please have your payment details and credit card information available to verify the transaction.
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Geriatric Consultation Presentations
Our Geriatric Consultant provides presentations for groups and businesses to educate and offer resources on a variety of eldercare and caregiver issues. Choose from topics already listed or customize a presentation based on your group’s needs or interests.
Presentations offered for groups or businesses:
· Manage caregiver stress
· Plan ahead for eldercare
· Find services & resources for older loved ones
· Provide everyday care for a loved one
Unmatched Expertise
Our staff and caregivers bring years of experience and participation in aging's leading organizations and associations including:
- Aging Services Council of Central Texas
- National Association & Professional Memberships in:
- The American Society on Aging
- National Council on Aging
- Geriatric Care Managers
- Human Services
- Service Coordinators
- Community Caregiver Education & Support
Thank you to our generous sponsors for their continued support.
